PPT Slide
What is Communication?
Are you a Good Communicator?
Scoring...
What do these words mean?
Linguistic Lulus!!!
Other Foreign Mistranslations...
A Model of the Communication Process
Do manager�s communicate very much?
The Manager as Information Nerve Center
Perception the starting point for Communicating
Answer these questions based on your first impression:
Perception continued...
Channel Richness - amount of information that can be transmitted during a communication episode
Nonverbal Communication
Test Your Non-Verbal Communication
Are you a good Listener? Answer �YES� or �NO�
Aids to Listening
Formal Communication Channels
To reduce problems...
Informal Communication Channels
Barriers to Communication
Overcoming Barriers
Post Script...
Next Chapter...
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